Customer Service

Reflect Sports, Inc.
27702 Crown Valley Parkway, Suite D-4 #323 
Ladera Ranch, CA 92694
Phone: (888) 772-3968 (888.RS.BE.YOU)
Fax: (949) 264-2799 

For additional product information, to place an order, and/or to carry the Reflect Sports product line, email us at info@reflectsports.com or call (888) 772-3968. 

 

Shipping
All orders placed before noon, Monday through Friday, will ship the same day. Different options for shipping can be selected during checkout with real time calculations. 

 

Return Policy
Reflect Sports accepts returns and exchanges within 30 days of receipt of purchase. Reflect Sports honors a 100% satisfaction guaranteed policy. If you are not happy with your item(s) you must notify Reflect Sports, by email, within 7 days of receipt of purchase to be eligible to return your item(s). Returns and exchanges will be accepted for items that have been damaged. If an item is received as damaged you must notify Reflect Sports, by email, within 3 days of receipt, otherwise we will only accept these items at our discretion. Shipping and handling charges will not be refunded. 

 

How to Exchange/Return
Simply send the item to:
Reflect Sports c/o Promofill
Attn: Returns Dept.
10314 Birtcher Drive
Mira Loma, CA 97619
Tel: (949) 225-1300
Include your invoice, and properly pack and ship your item(s) to the above address. 

 

Refunds
Reflect Sports will process your exchange or refund within 5 business days of receipt of the item. You will be notified by email when this takes place. For Customer Service concerns please email cs@reflectsports.com   

 

Security and Privacy
ReflectSports.com is committed to handling your information in a secure and confidential manner. Our fulfillment agent encrypts all of your personal information so that it cannot be read as it travels over the internet.